Posey Education

De-escalation Strategies and Techniques

De-escalation Strategies and Techniques: First-line response to Potential Violence and Aggression in Health Care Settings

Course Objectives:
1. Learn how to recognize the aggressive patient
2. Describe several de-escalation models and interventions for defusing aggression
3. Learn techniques to help the patient manage his/her emotions and distress and maintain or regain control of his/her behavior
  • De-escalation Strategies and Techniques
  • De-escalation Test
  • De-escalation Strategies Survey
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: 47 months, 29 days